Delivery and Returns

Costs of Shipping

We have a free shipping policy for all countries we deliver to – the only thing you pay is the cost of the goods you order.

Delivery Options

EUROPEAN UNION

Shipment to the EU countries is available but unfortunately, due to courier policies, we are not able to deliver to Malta and Cyprus.

The transit times are valid for orders made before 11 AM. Delivery is made only on working days, working days exclude weekends, Public Holidays and Bank Holidays.

For the EU countries, you can see transit time below.

CountriesTransit days
Croatia2
Slovenia2
Hungary2
Austria2
Slovakia4
Czech Republic4
Germany4
Belgium4
Denmark4
Poland4
France4
Romania4
Italy4
Luxembourg4
Netherlands4
Latvia6
Lithuania6
Estonia6
Portugal6
Spain6
Sweden6
Bulgaria6
Finland6
Greece6
Ireland6
*Delivery times for islands may vary

NON-EUROPEAN UNION

The transit times are valid for orders made before 11 AM. Delivery is made only on working days, working days exclude weekends, Public Holidays and Bank Holidays.

For the non-EU countries, you can see transit time below.

CountriesTransit days
Bosnia and Herzegovina4
Serbia4
Switzerland4
Liechtenstein4
Norway7
UK10
Ukraine10
*Delivery times for islands may vary

Return Options

The return of the goods cannot be done for legal entities unless the goods you received are damaged or incomplete, you have the right to terminate the Purchase Agreement within 30 days from the day of taking over the goods or after placing the order.

For natural persons, the return can be made within 14 days of receipt of the goods, and in case the goods you received are damaged or incomplete, you have the right to terminate the Purchase Agreement within 30 days from the day of taking over the goods or after placing the order.

In order to be entitled to unilaterally terminate the Purchase Agreement, it is necessary to submit a copy of the Form for unilateral termination of the Purchase Agreement, together with the original invoice before the expiry of the stated deadline.

The form can be submitted in the package with the goods or by e-mail: info@modepack.com

 

For more information see our Terms and Conditions.